"I cannot say enough great things about Jalene. She is trustworthy, knowledgeable, clear in communication, service-orientated, and just a real joy to be around. She is a tremendous asset to your company. I could go on, but suffice to say we would always use and recommend Jalene and your agency."
"The package Tracy put together for us was seamless! Everything from the trains to the tours. I would absolutely book my next European vacation with Tracy again."
"Our holiday to Europe was amazing. Jalene was great! All Paull Travel staff have been incredibly helpful so we have now also moved our corporate business to Paull Travel."
"The process with Shaila was seamless. There was nothing more that could have been done. It was perfect. I will definitely use Shaila again in the future."
"Deanna was great to deal with, very responsive, pleasant and professional. I’ve already raved about my experience with your agency to friends. The package with all the info printed out, luggage tags and additional booklet with regional information was a nice touch and greatly appreciated."
"We had an amazing time on our trip. Shaila was excellent, super quick to respond to inquiries and preparing the details of our trip. On the way home we were already talking about planning our next trip. We will be sure to reach out to your team to make it happen."
"Jalene did a great job of changing our flights, giving us dates and times and seats availability. Nothing could be better than Jalene’s professional care for us. We will be asking Jalene to plan our next vacation soon. We appreciate being clients of Paull Travel."
"Our vacation was perfect for being put together so last minute (since our cruise was cancelled). Shaila's hotel recommendations were top-notch. 100% kudos to Shaila for managing to get all the hotels booked in such a short time and working late that last day to make sure the payments went through before our flights left. She is outstanding for dealing with it all! The best thing we ever did was book through Paull Travel and use Shaila as our go-to person. We are looking forward to using Paull Travel again!"
"Norene's service was excellent, always has been, and we have already asked her to look into booking us a vacation in 2025. She does everything to perfection."
"Everything was fantastic! Shaila was amazing, we are definitely booking our next trip with her. I would and have highly recommended her to my customers and my friends!"
"We are very happy with the service we get from Norene, she goes above and beyond. We really appreciate it, she does a wonderful job for us. We recommend Paull Travel to anyone that asks us. I would just like to thank everyone at Paull Travel for everything they do.
"We really liked the itinerary and packages that Rhonda but together for us. They were so organized and a really nice touch. Rhonda was amazing to deal with and she thought of everything!"
"Shaila was wonderful - 5/5 stars. Like many people, I book a lot of my travel myself but I can say that she was well worth the booking fee. She added a lot of value in terms of providing recommendations that met our needs, contacting Sunwing on our behalf and being very responsive. I would definitely use Shaila again in the future."
"Thank you to Laura who helped me with some Christmas travel for my 12-year old niece from Dubai (I always seem to have convoluted travel requests and the Paull Travel team is always able to figure things out!) I love that she suggested an airport butler (which I had never heard of), it is perfect in this situation. I love the proactive advice and suggestions."
"Shaila was wonderful - 5/5 stars. Like many people, I book a lot of my travel myself but I can say that she was well worth the booking fee. She added a lot of value in terms of providing recommendations that met our needs, contacting Sunwing on our behalf, and being very responsive. I would definitely use Shaila again in the future."
"We had a fabulous trip and Deanna was a great help in planning the hotels and trains. I have travelled a lot and I'm so happy to have found Deanna to help me plan my travels."
"Norene, thank you for providing such outstanding and professional service in arranging our NYC trip! You made our entire travel experience so much more enjoyable! As members of the Edmonton community, we want to thank Lesley and the entire Paull Travel team for their kindness and commitment in support of the Compassion House Foundation! Thank you!"
"I was very impressed with Paull Travel and the teamwork it took to get us all home safely. I would recommend Deanna and Paull Travel to any friends who want to travel. Thanks for all you did to make our journey home as comfortable as possible."
"Lesley dealing with your agency is like putting on an old, comfortable pair of shoes... you know what to expect and that's a satisfying feeling. Congrats, you have all worked hard to get the type of recognition your company deserves."
“Deanna has been fantastic and always goes that extra mile. Love, love, love all that she has done for us. We are looking forward to many future adventures and are thankful that we have found Paull Travel and Deanna!”
“Our trip to Italy was fabulous. We really appreciated all the help that Rhonda gave us. We will certainly call Rhonda again the next time we plan a trip and would highly recommend Paull Travel. You guys are awesome! Thanks again.”
"Thank you Tracy for all you've done to make Mexico a great trip for us. All the extra touches were very kind and overall the service has been fantastic!"
“Thank you Rhonda for all your help planning our dream honeymoon! The package we received is so awesome and such a nice touch! You have been amazing to work with and we really appreciate it."
"Deanna was amazing when it came to choosing and booking our resort. I found her to be prompt in responding to phone calls and emails and very accommodating in dealing with any of our inquiries. A very special bonus was a lovely birthday cake that she arranged to have delivered to our room. I will definitely be back! Thank you."
"Deanna did a great job with booking everyone's flights and accommodations for our group. The little extras like the pamphlets and luggage tags were a really nice touch. It was truly nice to hand this over to her to arrange everything."
"Jalene is amazing! I feel so lucky to have had her help planning so many trips. I will continue to use her in the future, we are always thrilled with her service."
"Deanna was excellent! Despite all the setbacks we encountered due to the hurricane and the IT outages with Westjet, Deanna was able to quickly change our flights and hotel, and find feasible alternatives to reschedule our trip. She was friendly, personable, and flexible when arranging our trip. I greatly appreciate all the work Deanna did and would highly recommend Paull Travel."
"I want to tell you how exceptional working with Norene was! We couldn't have done this trip without her. She went above and beyond to make it all work even during these last years of the dreaded COVID world. There are not enough words to say how much she did to calm me when everything was crazy. We are looking forward to working with Norene again for our next trip."
"Laura did a tremendous job looking after us and we will recommend her and your agency to others and use you again in the future. Thanks again to Laura for all the help!"
